Gary R807
2 Contributions
Easy to use at every step
Easy to use at every step
Much easier using Ticket Master
Much easier using Ticket Master. This company just want your money and don't care about you as a customer.
Troy H331
3 Contributions
Sent us tickets for the wrong date we…
Sent us tickets for the wrong date we ordered then blamed the customer for not checking their error. We were on a city break so we're ordering various tickets in good faith and assumed the dates we selected would be correct. No one else made an error. We had to pay extra to see the show at the box office as it was booked via a third party. Whilst you could argue we should have checked, did not feel we had to once we ordered. We were just excited to go away for a few days after the past two years restrictions. Wrote a very polite email to their customer service to explain and won't issue a refund or give us alternative tickets for another show due to their mistake. In fact I found the response to be very patronising and blamed us. Having read other reviews I doubt this is a trustworthy company anyway and the tickets they sent probably would not have worked. We found that you can get a better deal direct at the box office so avoid these third party scammers for tickets, go direct to the box office. We gave them a chance of service recovery before posting this and they failed to admit their error or even meet us half way or even apologize. That is extremely poor customer service and greed.
No warning of cancellation
I wasn’t informed my performance was cancelled until arriving at the venue and wasn’t told how I’d get my refund and still awaiting any info from the main website.
Easy to book and find required seats
Made a booking to see witness of the prosecution. Found website easy to use, it made it clear what seats were available and at what prices and easy to select required seats, mad payment and tickets were emailed within seconds. Highly recommended
Holly B409
1 Contribution
Very helpful and friendly service thank…
Very helpful and friendly service thank you.
Florence734
1 Contribution
It was very easy to navigate and book
It was very easy to navigate and book. A relief to me, an octogenarian incompetent in regard to many things involving mobiles and internet activity.
Nicole841
3 Contributions
User friendly. Was easy to book my ticket
User friendly.
Linda C959
4 Contributions
Sold tickets that had a restricted view…
Sold tickets that had a restricted view without noting that until after the sale was completed. I wouldn’t trust this agency again.
Hanna Crawford
2 Contributions
Transparent site
Easy to book, transparent.
Harvey903
4 Contributions
I had to change the date of a booking…
I had to change the date of a booking and feared the worst. But these guys were ever so helpful and very grateful for there help. Much appreciated
Prompt, efficient and friendly
Prompt, reliable service
Patricia Newman
1 Contribution
Magnificent
Magnificent, Beautiful, Breathtaking
Easy site to use
Easy site to use, quick and easy process 8
Easy last minute tickets to the show we…
Easy last minute tickets to the show we wanted to see.